Terms & Conditions
Last Updated: 01st August 2026
These Terms & Conditions (“Terms”) govern your access to and use of [WEBSITE URL] (the “Website”) and your purchase or use of products and services offered by Urban Crescent (“Company,” “we,” “us,” or “our”).
The Company is based in Los Angeles, California, United States.
Please read these Terms carefully. By accessing or using the Website, creating an account, or placing an order, you agree to be bound by these Terms and our Privacy Policy.
If you do not agree to these Terms, you should not use the Website.
1. Eligibility and Website Use
You may use the Website only for lawful purposes and in accordance with these Terms.
By placing an order, you represent that you have the legal capacity to enter into the transaction or are otherwise authorized to do so.
You agree not to:
- Use the Website for fraudulent or unlawful purposes
- Attempt to gain unauthorized access to our systems
- Interfere with the operation or security of the Website
- Introduce viruses, malicious code, or harmful technology
- Scrape, crawl, copy, or systematically extract Website content without authorization
- Impersonate another person or provide false information
- Use the Website in a manner that violates applicable law or the rights of another party
We may restrict or terminate access to the Website where we reasonably believe these Terms have been violated.
2. Product Information
We make reasonable efforts to accurately display and describe our products, including their colors, designs, dimensions, materials, features, and other characteristics.
However, colors and appearance may vary depending on your device, display settings, lighting, photography, manufacturing variations, and other factors.
Minor variations in color, stitching, texture, pattern placement, measurements, or other characteristics may occur and do not necessarily constitute a defect.
We do not warrant that every product description, photograph, price, or other Website content will be completely error-free.
3. Sizing and Fit
Sizing and fit may vary based on body type, individual preference, garment design, and manufacturing tolerances.
Size charts and measurements are provided as general guidance.
Customers are responsible for reviewing available sizing information before purchasing.
Nothing in this section limits any return or other right provided under our Return Policy or applicable law.
4. Prices
All prices are displayed in U.S. dollars unless otherwise indicated.
Prices, promotions, discounts, and product availability may change without notice.
We reserve the right to correct pricing, promotional, typographical, or other errors, subject to applicable law.
Taxes will be calculated and charged where required.
5. Orders
Submitting an order does not necessarily constitute our acceptance of that order.
We reserve the right, to the extent permitted by law, to refuse, limit, or cancel an order for reasons including:
- Product unavailability
- Pricing or product-information errors
- Suspected fraud or unauthorized activity
- Payment authorization issues
- Quantity limitations
- Shipping restrictions
- Violation of these Terms
- Other legitimate business or legal reasons
If we cancel an order after payment has been collected, we will issue an appropriate refund for the cancelled portion.
6. Payment
You agree to provide current, complete, and accurate billing and payment information.
Payments may be processed through third-party providers such as Shopify Payments, Shop Pay, PayPal, Affirm, credit-card networks, banks, or other payment services.
Your use of third-party payment or financing services may also be governed by their own terms and privacy policies.
We are not responsible for the independent acts or omissions of third-party financial service providers except to the extent responsibility cannot lawfully be excluded.
7. Shipping and Delivery
Our Shipping Policy is incorporated into these Terms by reference.
We currently offer free standard shipping as described in our Shipping Policy.
Processing and delivery estimates are estimates rather than guarantees unless expressly stated otherwise.
Shipping carriers are independent third parties, and circumstances outside our reasonable control may affect delivery.
Customers are responsible for providing a complete and accurate shipping address.
Please contact us promptly if you discover an address error. We cannot guarantee that an address can be changed after an order has entered processing or has shipped.
8. Returns and Exchanges
Returns and exchanges are governed by our Return Policy, which is incorporated into these Terms by reference.
Eligible products may generally be returned within 30 days of delivery, provided they satisfy the requirements of our Return Policy, including that applicable original tags remain attached and the garment has not been worn or used beyond what is reasonably necessary to determine fit.
We reserve the right to reject returns that do not satisfy our published Return Policy, subject to applicable law.
9. Promotions and Discount Codes
Promotions, coupons, and discount codes may be subject to additional terms.
Unless otherwise stated:
- Promotions cannot be combined
- Discounts have no cash value
- Discounts cannot be applied retroactively
- Promotions may be limited to particular products, customers, quantities, or periods
- Promotions may be modified or discontinued as permitted by law
We may reject or cancel promotional transactions involving fraud, abuse, manipulation, or unauthorized use.
10. Gift Cards
If we offer gift cards, their purchase and use may be subject to additional terms and applicable laws.
Gift cards cannot be redeemed for cash except where required by law.
11. Intellectual Property
The Website and its contents—including trademarks, logos, product names, photographs, graphics, videos, designs, text, software, and other materials—are owned by or licensed to the Company and are protected by applicable intellectual-property laws.
Except as expressly permitted, you may not reproduce, distribute, modify, publish, sell, license, exploit, or create derivative works from Website content without our prior written permission.
No rights are granted except as expressly provided in these Terms.
12. Reviews and User-Submitted Content
If you submit a product review, photograph, testimonial, comment, suggestion, or other content to us, you represent that you have the right to provide that content and that it does not violate applicable law or another person's rights.
To the extent permitted by law, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, display, distribute, adapt, and otherwise use content you voluntarily submit for purposes related to our business, products, Website, and marketing.
This license does not override rights that cannot legally be waived.
We may moderate or remove content where permitted by law.
13. Third-Party Services and Links
The Website may contain links to or integrations with third-party websites and services.
Third parties operate independently from us and may have their own terms and privacy practices.
We do not control third-party services and are not responsible for their content, availability, security, or practices except to the extent required by applicable law.
14. Privacy
Our collection and processing of personal information are described in our Privacy Policy.
Our Website may use cookies, pixels, APIs, server-side tracking, analytics systems, and advertising technologies as described in that policy.
15. SMS and Email Communications
If you elect to receive promotional emails or text messages, those communications may be governed by additional consent disclosures and terms.
Our SMS marketing program is governed by our separate SMS Terms & Conditions.
You may unsubscribe from marketing communications using the methods provided in those communications.
Opting out of marketing does not prevent us from sending necessary transactional or service-related communications where permitted by law.
16. Disclaimer of Warranties
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE WEBSITE, ITS CONTENT, AND OUR SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, EXCEPT FOR ANY EXPRESS WARRANTIES PROVIDED BY US.
TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
NOTHING IN THESE TERMS EXCLUDES OR LIMITS A WARRANTY OR CONSUMER RIGHT THAT CANNOT LAWFULLY BE DISCLAIMED.
17. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY AND ITS OWNERS, AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING FROM OR RELATING TO YOUR USE OF THE WEBSITE, PRODUCTS, OR SERVICES.
TO THE FULLEST EXTENT PERMITTED BY LAW, OUR AGGREGATE LIABILITY ARISING FROM A CLAIM RELATING TO A PRODUCT PURCHASE WILL NOT EXCEED THE AMOUNT YOU PAID TO US FOR THE PRODUCT GIVING RISE TO THE CLAIM.
THESE LIMITATIONS DO NOT APPLY TO LIABILITY THAT CANNOT LAWFULLY BE LIMITED OR EXCLUDED.
18. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless the Company and its affiliates, officers, directors, employees, and agents from claims, liabilities, damages, and reasonable costs arising from your unlawful misuse of the Website, your violation of these Terms, or your violation of another party's rights.
This provision does not require indemnification for conduct for which indemnification cannot lawfully be required.
19. Events Beyond Our Reasonable Control
We will not be responsible for delays or failures caused by events beyond our reasonable control, including severe weather, natural disasters, transportation disruptions, carrier interruptions, labor disputes, governmental actions, widespread telecommunications failures, or similar events, except where applicable law provides otherwise.
20. Governing Law
Except where applicable consumer law requires otherwise, these Terms are governed by the laws of the State of California, without regard to conflict-of-law principles.
Nothing in these Terms deprives a consumer of protections that cannot legally be waived.
21. Disputes
Before initiating formal proceedings, you and the Company agree to make a reasonable good-faith effort to resolve disputes informally by contacting the other party and describing the dispute and requested resolution.
Nothing in this provision prevents either party from pursuing remedies where an informal-resolution requirement cannot lawfully be imposed.
[IMPORTANT: Insert attorney-approved arbitration, class-action waiver, small-claims, venue, and opt-out provisions here if the Company elects to use mandatory arbitration. Do not add these provisions without legal review and appropriate checkout/website acceptance procedures.]
22. Severability
If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed as appropriate, and the remaining provisions will continue in effect.
23. No Waiver
Our failure to enforce a provision of these Terms does not constitute a waiver of that provision or any other right.
24. Changes to These Terms
We may update these Terms from time to time.
Changes will become effective when posted or on a later date specified by us, subject to applicable law.
Where legally required, we will provide additional notice or obtain consent before applying material changes.
25. Contact Us
Questions regarding these Terms may be directed to:
Urban Crescent
Los Angeles, California, United States
Email: support@urbancrescent.com
Mailing Address: [BUSINESS MAILING ADDRESS]